Privacy Policy
Last Updated: February 16, 2026
1. Introduction
MyACB ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you use the MyACB website and services ("Service").
By using our Service, you consent to the collection and use of your information as described in this Policy.
2. Information We Collect
We may collect the following types of information:
a) Information You Provide
- Personal details, such as email address, name (if provided), and login credentials.
- Financial data and transaction history that you import or enter manually into MyACB.
- Billing information necessary to process subscription payments. Payment card details are processed directly by our third-party payment processor and are not stored on our servers.
b) Automatically Collected Information
- Device information, browser type, IP address, and usage data to help improve the Service.
- Cookies and similar technologies for functionality, analytics, and performance.
c) Third-Party Data
- Data from sources such as Bank of Canada exchange rates and CDS tax factors.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Process financial data and generate reports.
- Communicate with you about your account and updates.
- Analyze usage patterns to enhance the Service.
- Comply with legal obligations.
4. Data Storage and Security
- Your data is hosted in Canada. In some cases, service providers (such as Stripe) may process limited information outside of Canada in accordance with applicable privacy laws.
- We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
- No system is completely secure; while we strive to protect your information, we cannot guarantee absolute security.
5. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share information in limited circumstances:
- With trusted third-party service providers who process data on our behalf, including hosting providers and Stripe for payment processing. These providers are contractually obligated to protect your information.
- If required by law, regulation, or legal process.
- To protect our rights, property, or safety, or that of users or third parties.
6. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for the collection, use, or disclosure of your information (note this may limit your use of the Service).
- Request deletion of your personal data, where applicable.
To exercise your rights, please contact us at [email protected].
7. Retention of Information
We retain your personal and financial data for as long as your account is active or as necessary to provide the Service. Upon account deletion, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or for legitimate business purposes.
8. Cookies and Tracking
- We use cookies and similar technologies to improve functionality, analyze usage, and personalize your experience.
- You can manage or disable cookies via your browser settings, though this may affect the Service's functionality.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
MyACB
7-19483 74 Avenue
Surrey, British Columbia
V4N 6V7
Canada
Email: [email protected]
11. Payment Processing
We use Stripe, a third-party payment processor, to handle subscription payments securely.
- Payment information is transmitted directly to Stripe and is not stored or processed on our servers.
- Stripe may collect and process your personal information in accordance with its own Privacy Policy and Terms of Service.